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Tier 1 Support Specialist
This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. We are a nationally recognized leader in EMR and technology with an excellent clinical support team and a dynamic leadership team.
The Tier 1 Support Specialist is responsible for delivering quality customer service by providing a single point of contact to report problems, make inquiries, and assist whenever possible in the resolution of issues reported. This position is primarily responsible for ensuring that all support interactions are answered and resolved. They also are to escalate any unresolved issues in a timely manner for resolution. The Tier I Support Specialist is challenged with handling the interaction with users and their issues in a courteous, patient, informative and timely manner in order to ensure a superior level of customer service. It is important for the specialist to understand and engage the proper rules for problem resolution and escalation.
This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. Mid Florida Eye Center is a nationally recognized leader in EMR and technology with an excellent clinical support team and a dynamic leadership.
The position of Self Pay Collections Specialist is responsible for the full cycle pursuit of investigating and resolving open invoices and credits related to self-pay patient responsibility encounters. This position will conduct extensive research in multiple software platforms to resolve outstanding balances in accounts receivable for self-pay balances.
If you don't have all the skills listed below, don't be discouraged. No resume paints a complete picture of a person. There is a good chance that you may be more wonderful than you think. So please apply.
This is your opportunity to join one of the area’s most recognized leaders in ophthalmology and optometry. We are committed to customer service and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.
The Manager of Operational Finance will work with all levels of the organization to identify, evaluate and implement company-wide initiatives to increase revenue and drive bottom line results. This role will also be a leader in the identification and analysis of M&A opportunities. This is a fantastic opportunity for a creative, inquisitive, self-starter looking to step into a highly visible role in a private equity owned, high-growth, health care business.