MD EyeCare Services Corporate

IT Support Admin

Job Locations US-FL-Mount Dora
Posted Date 3 weeks ago(6/7/2022 10:57 AM)
Job ID
2022-7064
# of Openings
1
Category
EyeCare Services Partners
Type
Regular Full-Time

Overview

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We are hiring an IT Field Technician for our Mid Florida Eyecare Clinics.  Apply today!

 

This individual is responsible for providing technical support for all end-users of the practice’s computer systems and related technologies.  Additional tasks include user account management, PC maintenance & upgrades, server administration, communication with vendors, inventory upkeep, and assisting in all IT initiatives as directed or needed.

Responsibilities

ESSENTIAL SKILLS AND ABILITIES:

  • Reliable performer who presents a highly professional image and demonstrates superior troubleshooting and organizational skills.
  • Proficient in working with operating systems, network communications and possesses and understanding or telecommunications equipment.
  • Proactive (takes initiative) and able to prioritize tasks as well as manage multiple projects simultaneously
  • Excellent communication skills (oral and written) and customer service oriented with a focus on quality.
  • Able to quickly learn new software and hardware platforms.

 

RESPONSIBILITIES:

 

IT Support

  • Assists IT Manager in coordinating software, hardware and systems application implementations.
  • Performs PC, printer, scanner, telephone and desktop software support, including medical diagnostic equipment and other systems.
  • Installs and configures new equipment (telecom, computers, and other technology)
  • Troubleshoot problems related to desktop operating systems, desktop applications, PC hardware, server and various operating systems, and other network attached peripherals.
  • Maintain inventory of computers, medical equipment, peripherals, and all network devices.
  • Perform all other tasks assigned

Communication

  • Trains new employees on desktop operating systems, practice network environment and other related information systems functions.
  • Works with IT Manager on a regular basis to plan technology upgrades and IT initiatives for the practice.
  • Perform other related duties to ensure effective communication and smooth functioning of all information systems and general operations/activities within the practice.

Qualifications

EDUCATION AND EXPERIENCE:

  • Bachelor’s Degree in Computer Science, a related field, or equivalent education and/or experience.
  • Minimum 2 years training and experience in computer hardware and software-related areas with an emphasis on workstations, networking, problem analysis and diagnostic techniques.
  • Microsoft Certified Professional Preferred.

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