We are hiring an IT Field Technician for our Mid Florida Eyecare Clinics.  Apply today!

This individual is responsible for providing technical support for all end-users of the practice’s computer systems and related technologies.  Additional tasks include user account management, PC maintenance & upgrades, server administration, communication with vendors, inventory upkeep, and assisting in all IT initiatives as directed or needed.

ESSENTIAL SKILLS AND ABILITIES:

• Reliable performer who presents a highly professional image and demonstrates superior troubleshooting and organizational skills.
• Proficient in working with operating systems, network communications and possesses and understanding or telecommunications equipment.
• Proactive (takes initiative) and able to prioritize tasks as well as manage multiple projects simultaneously
• Excellent communication skills (oral and written) and customer service oriented with a focus on quality.
• Able to quickly learn new software and hardware platforms.

RESPONSIBILITIES:

IT Support

• Assists IT Manager in coordinating software, hardware and systems application implementations.
• Performs PC, printer, scanner, telephone and desktop software support, including medical diagnostic equipment and other systems.
• Installs and configures new equipment (telecom, computers, and other technology)
• Troubleshoot problems related to desktop operating systems, desktop applications, PC hardware, server and various operating systems, and other network attached peripherals.
• Maintain inventory of computers, medical equipment, peripherals, and all network devices.
• Perform all other tasks assigned

Communication

• Trains new employees on desktop operating systems, practice network environment and other related information systems functions.
• Works with IT Manager on a regular basis to plan technology upgrades and IT initiatives for the practice.
• Perform other related duties to ensure effective communication and smooth functioning of all information systems and general operations/activities within the practice.

EDUCATION AND EXPERIENCE:

• Bachelor’s Degree in Computer Science, a related field, or equivalent education and/or experience.
• Minimum 2 years training and experience in computer hardware and software-related areas with an emphasis on workstations, networking, problem analysis and diagnostic techniques.
• Microsoft Certified Professional Preferred.