MD EyeCare Services Corporate

Patient Services Representative

Job Locations US-DE-Rehoboth Beach
Posted Date 6 days ago(1/12/2022 10:23 AM)
Job ID
# of Openings
Delaware Eye Institute
Regular Full-Time


DEI logo blue background


The Delaware Eye Institute has been providing superior eye care services to the community for over 15 years.  We are currently seeking to add a Full Time Patient Services Representative to our friendly, professional and dedicated team.


Eyecare Services Partners will now only consider candidates who can verify prior to hire that they either have been fully vaccinated against the Covid 19 virus or have started the vaccine process by having their initial dose before starting in their new position and are committed to completing that process within 30 days of starting work. Exemptions for medical and religious concerns will be considered.


If you don’t have all the skills listed below, don’t be discouraged. No resume paints a complete picture of a person. There is a good chance that you are more wonderful than you think. So please apply



  • Greet patients and perform check in responsibilities
  • Verify accurate and consistent documentation of patient's personal and insurance information
  • Call patients to reschedule appointments
  • Check out patients and schedule follow up appointments
  • Secure insurance authorizations
  • Help answer any questions that patients have
  • Ensure the patient lobby and clinical working area is neat and clean.
  • Assist in leading the PSR team in both process and hospitality




  • Minimum of a high school diploma.
  • Must have the ability to establish confidence and trust with patients.
  • Must have the ability to remain calm and professional under pressure or stress.
  • Have the ability to provide excellent customer service, communication, telephone and grammar skills.
  • Must have an empathetic and compassionate manner.
  • Prefer one or more years experience working in a medical position where patient contact was required.
  • Knowledge of insurance plans is helpful.
  • Basic computer knowledge of Microsoft Office Office Suite. 
  • Ability to perform as part of a team as well as work independently.

In Turn We Will Provide:

  • Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short term disability.
  • Company paid life insurance.
  • Paid holidays and generous paid time off.
  • Paid parking where applicable.
  • Team oriented working environment where you are heard and respected.
  • Clear career ladder opportunities.





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