MD EyeCare Services Corporate

Regional Provider Relations Manager

Job Locations US-CA-Palm Springs
Posted Date 1 month ago(12/15/2021 11:00 AM)
Job ID
# of Openings
EyeCare Services Partners
Regular Full-Time


ESP Logo


Regional Provider Relations Manager needed. Great salary and growth opportunity!  Apply today!


The Provider Relations Manager is responsible for coordinating and implementing practice outreach programs with optometrists, physicians, and community organizations; continuing the development, maintenance, and growth of the practice; and serving as patient advocate while representing, in a professional manner, the best interests of the practice.


  • Coordinates the development, budgeting, and marketing planning of the practice outreach department with ESP Marketing and Operations Teams.
  • Assumes responsibility for the organization and management of the outreach department:
    • Establishes and fosters relationships with all optometric and other referring providers.
    • Coordinates all continuing education functions for the practice referral sources.
    • Provides ongoing educational support tools to the referring providers in the areas of reimbursement and compliance.
    • Coordinates with the medical staff of the practice to ensure proper communication and follow-up with referring providers.
    • Provides education for office staff to fully understand the importance of referral sources and the proper management of referred patients.
  • Communicates on a regular basis with the VP of Operations, Marketing Manager and Director of Provider Relations
  • Maintains a database with pertinent information regarding referral sources of the practice and referral patterns of each individual.
  • Prepares a yearly calendar of events for the referring providers.
  • Maintains the speaker’s bureau and schedules presentations.
  • Develops a series of specific events and seminars in accordance with the designated marketing plan for the practice.
  • Coordinates and tracks referred patients to ensure proper communications with referral source
  • Develops and consults with the practice executive committee on promotional and print material.


Manager Functions:

  • Supervise goals by analyzing them to find potential opportunities to increase revenue
  • Defining targets by physician and services
  • Bi-weekly One-on-One calls
  • Assessment and training of field team members
  • Works with team members to support overcoming objectives, resource development, and supporting CE process training/efforts


  • B.A. in Business Administration and three years of experience in ophthalmology or previous provider relations experience.
  • Excellent communication and interpersonal skills.
  • Well organized, with strong attention to detail.
  • Demonstrated ability to meet deadlines.
  • Ability to work independently and as a team member.
  • Ability to manage multiple projects simultaneously and follow through to ensure project completion.
  • Present a highly professional image.
  • Willing to travel and work a flexible work schedule.



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