MD EyeCare Services Corporate

Medical Front Desk Receptionist

Job Locations US-FL-Jupiter
Posted Date 2 weeks ago(4/30/2021 3:18 PM)
Job ID
# of Openings
Florida Vision Institute
Regular Full-Time





Florida Vision Institute is Seeking a Patient Services Representative for Our Jupiter Offices with Previous Medical Office Front Desk Experience in Patient Check in/Check Out


This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. Florida Vision Institute is a nationally recognized leader in EMR and technology with an excellent clinical support team and dynamic leadership. We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices, and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.


A Patient Services Representative will be responsible for checking patients in and out for their ophthalmic/optometric visits, verifying and collecting insurance authorizations, handling referrals, scheduling appointments and in and out bound phone calls as well as computer input.


  • Provide gracious, thorough and efficient care to meet the patients needs via face to face communication, phone, email or fax.
  • Follow all procedures for complete and accurate check in and check out of patients.
  • Schedule return appointments and set up reminder notifications
  • Collects patient data involving medical, demographic and insurance information
  • Identify, research and resolve all customer requests


  • Minimum of a high school diploma
  • Previous medical front desk experience is required, preferrably in ophthalmology
  • Previous experience of one or more years with insurance verification and referrals is required
  • Bilingual, Spanish/English preferred
  • Must have the ability to establish confidence and trust with patients
  • Must have the ability to remain calm and professional under pressure or stress
  • Have the ability to provide excellent customer service, communication, telephone and grammar skills 
  • Must have an empathetic and compassionate manner
  • Knowledge of insurance plans and referrals is required
  • Basic computer knowledge of Microsoft Office required
  • Ability to perform as part of a team as well as work independently 

In Turn We Will Provide:

  • Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401k and short and long term disability
  • Company paid life insurance
  • Paid holidays and generous paid time off
  • Paid parking where applicable
  • Team oriented working environment where you are heard and respected
  • Clear career ladder opportunities


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