MD EyeCare Services Corporate

Medical Office Front Desk Supervisor

Job Locations US-DE-Dover
Posted Date 2 weeks ago(4/29/2021 5:23 PM)
Job ID
# of Openings
Delaware Eye Care Center
Regular Full-Time


delaware copy

Delaware Eye Care Center is Searching for a Working Front Desk Supervisor For Our Team in Dover, DE


This position is being published in an effort to build our candidate pipeline for our upcoming opportunities. If an opportunity opens that matches your qualifications, we will reach out to you at that time. EyeCare Services Partners, our parent group, is creating the nation’s leading eye care services company in both quality and scale and we appreciate your interest in joining our team.


Delaware Eye Care Center has been providing superior comprehensive eye care services to the communities of Delaware for over 30 years.  This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices, and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.


If you don’t have all the skills listed below, don’t be discouraged. No resume paints a complete picture of a person. There is a good chance that you are more wonderful than you think. So please apply.


  • Supervise the front desk staff
  • Assist in leading the PSR team in both process and hospitality
  • Be the initial point of contact for the office
  • Greet patients and perform check in responsibilities
  • Verify accurate and consistent documentation of patient's personal and insurance information
  • Call patients to reschedule appointments
  • Check out patients and schedule follow up appointments
  • Secure insurance authorizations
  • Help answer any questions that patients have
  • Ensure the patient lobby and clinical working area is neat and clean.


  • Possess at least one year of supervisory experience in a medical office front desk setting.
  • Possess strong communication and interpersonal skills.
  • Be a well-organized, team-player with great attention to detail.
  • Demonstrate superior computer skills.
  • Highly energetic with positive attitude.
  • Must be willing to travel to other offices occasionally to meet the demands of business.
  • Must be able to walk and stand for eight hours.
  • Must be able to type or write legibly in a dimly-lit setting.

In Turn We Will Provide:

  • Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short term disability.
  • Company paid life insurance.
  • Paid holidays and generous paid time off.
  • Paid parking where applicable.
  • Team oriented working environment where you are heard and respected.
  • Clear career ladder opportunities.


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