MD EyeCare Services Corporate

Patient Services Representative

Job Locations US-DE-Dover
Posted Date 2 weeks ago(4/29/2021 11:38 AM)
Job ID
# of Openings
Delaware Eye Care Center
Regular Full-Time


delaware copy


Patient Services Representative Needed For Our Team


Delaware Eye Care Center has been providing superior comprehensive eye care services to the communities of Delaware for over 30 years.  This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices, and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.


  • Greet patients and perform check in responsibilities
  • Verify accurate and consistent documentation of patient's personal and insurance information
  • Call patients to reschedule appointments
  • Check out patients and schedule follow up appointments
  • Secure insurance authorizations
  • Help answer any questions that patients have
  • Ensure the patient lobby and clinical working area is neat and clean.
  • Assist in leading the PSR team in both process and hospitality


  • Possess at least one year of experience in a medical office setting.
  • Previous medical front desk experience preferred, but not required
  • Experience as a front desk receptionist preferred, but not required.
  • Possess strong communication and interpersonal skills.
  • Be a well-organized, team-player with great attention to detail.
  • Demonstrate superior computer skills.
  • Highly energetic with positive attitude.
  • Must be willing to travel to other offices occasionally to meet the demands of business.
  • Must be able to walk and stand for eight hours.
  • Must be able to type or write legibly in a dimly-lit setting.

In Turn We Will Provide:

  • Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short term disability.
  • Company paid life insurance.
  • Paid holidays and generous paid time off.
  • Paid parking where applicable.
  • Team oriented working environment where you are heard and respected.
  • Clear career ladder opportunities.


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