MD EyeCare Services Corporate

  • Patient Service Representative / Phone Operator

    Job Locations US-IL-Chicago
    Posted Date 1 month ago(1/20/2020 12:47 PM)
    Job ID
    # of Openings
    Chicagoland Retinal Consultants
    Regular Full-Time
  • Overview

    Patient Service Reprentative checking patients in/out during clinic hours. Scheduling patient appointments. Assist in Call Center.


    Check patients in/out

    Schedule patient appointments

    Verify insurance and patient eligibility

    Confirm referrals and authorizations are on file

    Obtain referral or authorization if needed

    Answer phones in Call Center and assist caller or triage calls

    Other administrative tasks as needed


    Prior experience in medical office

    Direct and/or phone customer service experience

    Ability to handle multiple phone lines

    Attentive to detail

    Ability to multi-task

    Professional presentation on phone and in-person



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