MD EyeCare Services Corporate

  • Manager, Cash Posting

    Job Locations US-TX-Dallas
    Posted Date 1 week ago(1 week ago)
    Job ID
    # of Openings
    EyeCare Services Partners
    Regular Full-Time
  • Overview

    ESP Logo

    Eyecare Services Partners is a nationally recognized leader in Ophthalmic and Optometric care with dynamic leadership, excellent clinical support teams and an unwavering commitment to customer service and patient care. We strive to make every interaction extraordinary, inspiring the complete confidence of our patients, partners and employees. Our employees contribute directly to the success of our practices and take pride in being a member the ESP Management team. We strongly believe that the manner in which our patients, customers and employees is as important as the quality of the services we provide.


    The Cash Posting Manager will manage all gross revenue activities while assuring the integrity of the cash posting operations.  He/she will oversee CBO processes, protocols, and daily cash posting reconciliation, lead the audit function to provide random concurrent audits to ensure accurate billing, collections, and posting processes are followed, and assisting in providing direction and focus on the revenue cycle process.


    Roles and Responsibilities:

    • Provides focus and direction to process improvement in revenue cycle management for the cash posting department

    • Establishes standards and processes to ensure continuous improvement in the revenue cycle cash posting processes.

    • Ensure consistent application of A/R adjustment and standard accrual tools to calculate appropriate discounts and allowances by payer class and insurance plan.

    • Develops and implements training processes to improve cash collections and reduction of denials.

    • Immediate and appropriate escalation of payor trends and issues to management which impact cash, aging and processes.

    • Regularly reviews charging practices, protocols, and system usage for compliance to all government and corporate regulatory standards.

    • Provide education on process and procedures to assure uniform application and compliance to policies and procedures.

    • Maintains an issues log of findings/issues/action plans for the revenue producing departments. Provides training where needed to implement action plans.

    • Monitors and trends gross revenue on a daily and monthly basis. Investigate variances and resolves any issues. Communicate issues and resolutions to the Director.

    • Identifies best practices within and outside the organization, to include facilities.

    • Understand and communicate contract specific issues related to discount and allowance calculations for a variety of payers such as Medicare, Medicaid, HMO’s, PPO’s, IPA’s, employers, etc.

    • Oversee management of personnel, providing recommendations for hiring, promotion, salary adjustment and personnel action where needed.

    • Follows and maintains patient, account, and client confidentiality always. Adheres to HIPAA and Compliance Policy Guidelines.


    Required Skills and Experience:

    • 5+ years of experience successfully managing medical cash posting teams.

    • Subject Matter Expert level Knowledge of the Rules and Guidelines governing collection and cash posting activities of Commercial / Third Party Insurance Accounts including:

      • Medicaid, Managed Care, HMO, PPO.

    • Bachelor’s Degree in Business or related field

    • Demonstrable Problem Solving Skills, attention to detail, ability to manage multiple priorities and work well in a team environment in a very high paced, deadline driven environment

    • Experience in Ophthalmology and NextGen is preferred

    In Turn We Will Provide:

    • Benefits to full time team members that include: comprehensive medical, dental and optical coverage, 401k and short term disability

    • Company paid life insurance

    • Paid holidays and generous paid time off

    • Paid parking where applicable

    • Team oriented working environment where you are heard and respected

    • Clear career ladder opportunities



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