MD EyeCare Services Corporate

  • Surgical Counselor

    Job Locations US-DE-Newark
    Posted Date 1 week ago(7/12/2018 3:35 PM)
    Job ID
    2018-2563
    # of Openings
    1
    Category
    Delaware Eye Care Center
    Type
    Regular Full-Time
  • Overview

    delaware copy

     

    Surgical Counselor Needed For Our Team

     

    Delaware Eye Care Center has been providing superior comprehensive eye care services to the communities of Delaware for over 30 years.  This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices, and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.

     

    The Ophthalmic Surgical Counselor is a vital part of the clinical team and requires the ability to clearly and effectively communicate with a diverse patient base. They assist all physicians with counseling prospective patients who have inquired about surgical services or any other information they may need.

    Responsibilities

    • Explain surgery procedures to patients.
    • Verify and be able to schedule Ascans, Pentacam/topography, Health history, Retina appointments, RK CL exams as needed prior to surgery.
    • Pre-op patients 1 to 2 weeks before surgery which includes taking a health history, provide pre-op instructions, review risk and complications, complete all necessary paperwork, obtain and ensure all consents are signed, send prescriptions request to supervisor, update insurance information and collect any surgery deposits required.
    • Send patients for lab testing if needed.
    • Arrange transportation for patients when needed for surgery day.
    • Review lens choices with patients and collect monies if they are a candidate.
    • Review surgery schedule and premium lens choices with doctors before surgery.
    • Scan all signed consents.
    • Answer patient phone calls before and after surgery.
    • Schedule in office procedures surgery, IPL procedures etc. and complete necessary paperwork.
    • Other office duties.

    Qualifications

    • Ability to communicate courteously and effectively with patients.

    • Ability to work accurately and display good judgment under pressure.

    • Previous ophthalmic office experience preferred but at least knowledge of surgical procedures, medical terminology, insurance benefits and processing.

    In Turn We Will Provide:

    • Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short term disability.
    • Company paid life insurance.
    • Paid holidays and generous paid time off.
    • Paid parking where applicable.
    • Team oriented working environment where you are heard and respected.
    • Clear career ladder opportunities.

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