EyeCare Services Partners ("ESP") is the nation’s largest vertically integrated eyecare physician practice management company. ESP is focused on consolidating locally dominant, clinically differentiated eyecare services practices and affiliated surgical centers. Through acquisition, ESP provides its ophthalmologic, optometric, and ambulatory surgery center partners with liquidity, growth capital, and risk mitigation while navigating the complex and constantly changing healthcare landscape. ESP provides a “Practice Centric” and comprehensive array of best-in-class management services and resources by leveraging its technology platform, managerial infrastructure, and processes, all with the goal of ensuring our affiliated provider groups can focus virtually all of their time on patient care.
Our Call Center Representative is responsible for answering a high volume of incoming patient and medical professionals calls, utilizing your knowledge of both medical and vision insurances to either help the patient in our electronic medical records system or transfer the call to another department. Because this professional is the first point of contact for most of our patients, this individual must have a commitment to patient satisfaction, OUTSTANDING customer service skills, coupled with excellent verbal and written communication skills.
In Turn We Will Provide: