Eye Surgery Associates is searching for an energetic, patient focused, team oriented Medical Front Desk Lead for our multi-specialty ophthalmology practice in Weston, Florida. Great work hours, no major holidays, a robust benefits package, a team oriented working environment where you are seen, heard and respected as well as clear career ladder opportunities.

Our preferred candidates would have one or more years of medical front desk experience, preferably in an optometry/ophthalmology practice.

This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. Eye Surgery Associates for over 30 years, has been providing quality care to everyone in Broward County with an excellent clinical support team and dynamic leadership. 

We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices, and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.

All of us at Eye Surgery Associates are committed to inclusion and diversity. We believe today more than ever; it isn’t speaking the words, but starts with a culture of service, caring and listening and we would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our webpage at www.eyesurgeryassociatesflorida.com

The Medical Front Desk Lead oversees and guides the team, ensuring smooth operations and effective collaboration. This role involves daily supervision, management, and motivation of team members. Strong communication skills are essential, as the Lead serves as the primary contact for the team. Proactive leadership and leading by example are crucial to engaging the team and achieving goals.

• Create an inspiring team environment with an open communication culture
• Set clear team goals
• Delegate tasks and set deadlines
• Oversee day-to-day operation
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Encourage creativity and risk-taking
• Suggest and organize team-building activities

• High school diploma or equivalent
•  1+ years in a medical practice
• Proven leadership, strong communication, organizational, and time-management skills
• Bilingual (English/Spanish), knowledge of medical/vision insurance, experience with NextGen, Microsoft, and Clearwave
• Ability to remain calm and professional under pressure, strong written and verbal communication, positive interpersonal relationships, compassion, trust-building with patients, and a high-energy, positive attitude

In Turn We Will Provide:

• Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401k and short and long term disability.
• Company paid life insurance.
• Paid holidays and generous paid time off.
• Paid parking where applicable.
• Team oriented working environment where you are heard and respected.
• Clear career ladder opportunities.

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