Shasta Eye Medical Group is searching for an enthusiastic, patient focused, full time (generally Monday through Thursday) Medical Records Clerk with some Patient Services Representative responsibilities for our Ambulatory Surgical Center in Redding, Callifornia. Great work hours, no late evenings, no weekends, no major holidays, a robust benefits package and a team oriented working environment where you are seen, heard and respected as well as clear career ladder opportunities.

Our preferred candidates will bring at least one year of medical office front desk experience.  

This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. Shasta Eye Medical Group is an ophthalmic practice with an optical dispensary and affiliated Ambulatory Surgery Center (ASC). This unique and diverse group of doctors provides the most comprehensive vision care in California’s north state region. In addition to providing Comprehensive Ophthalmology, we offer sub specialists in Cornea, External Disease, Uveitis, Refractive Surgery, and Glaucoma. We strive to provide compassionate, comprehensive, state-of-the-art ophthalmic care in the north state region. We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices, and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.

All of us at Shasta Eye Medical Group are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all.  It isn’t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our webpage at www.shastaeye.com

The Medical Correspondent will play a crucial role in maintaining and managing patient medical records, ensuring their accuracy, confidentiality, and accessibility when needed by healthcare providers and authorized personnel. You will be responsible for organizing, updating, and safeguarding patient information while adhering to all relevant healthcare regulations and policies.

• Accurately and consistently maintain patient medical records, ensuring they are complete and up to date
• Create new records for incoming patients and update existing records as needed
• Enter patient information into the electronic health record (EHR) system with precision and attention to detail
• Ensure all data entered is compliant with healthcare privacy regulations (HIPAA) and facility policies
• Respond to requests for medical records from healthcare professionals, insurance companies, and patients, adhering to established protocols for release of information
• Coordinate the release of records, ensuring proper authorization and documentation
• Maintain strict confidentiality and security of patient records, following HIPAA guidelines
• Periodically review and identify records that are eligible for archiving according to facility policies
• Ensure the proper storage and retrieval of archived records
• Stay up to date with relevant regulations, such as HIPAA, and ensure compliance in all record-keeping activities
• Train new staff members on medical record management processes
• Other duties as assigned

• High school diploma
• Previous experience in medical records management or a related field is a plus
• Knowledge of medical terminology and EHR systems
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal abilities
• Familiarity with healthcare privacy regulations (HIPAA)
• Proficiency in computer applications and data entry
• Ability to handle sensitive and confidential information with discretion

In Turn We Will Provide:

• Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short and long term disability
• Company paid life insurance
• Paid holidays and generous paid time off
• Paid parking where applicable
• Team oriented working environment where you are heard and respected
• Clear career ladder opportunities
• Offered pay range $21.00/Hr-22.00/Hr. dependent upon experience

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