Midwest Eye Center is searching for a highly organized, detail-oriented Medical Front Desk Supervisor, that possess strong communication and leadership skills to efficiently manage staff, ensure patient satisfaction, and maintain smooth front office operations for our multi-specialty ophthalmology practice in Calumet City, Illinois office.  Great work hours, no major holidays, a robust benefits package, a team oriented working environment where you are seen, heard and respected.

Our ideal candidate would have two or more years of experience in supervising a medical front office, with a preference for those who have worked in an optometry or ophthalmology practice.

This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. Midwest Eye Center was established in 1974 in Calumet City. Since that time it has grown to be one of the largest and most trusted eye practices in the area. Our staff consists of ophthalmologists, optometrists, opticians and skilled medical professionals offering services ranging from basic eye exams to the most sophisticated testing and complicated surgical treatment of eye diseases. Our medical staff holds teaching and research positions in local universities and our facilities are state of the art and are at the cutting edge of technology.

We are committed to patient care, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.

All of us at Midwest Eye Center are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all.  It isn’t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our webpage at www.midwesteyecenters.com.

As a Supervisor you will play a crucial role in ensuring the smooth and efficient operation of our department/team. You will be responsible for leading a team of employees, providing guidance, support, and leadership to ensure that they meet and exceed performance targets. Your role will be instrumental in maintaining a positive and productive work environment.

• Lead, coach, and mentor a team of employees, fostering a collaborative and results-driven atmosphere
• Provide guidance, direction, and mentorship to team members
• Set clear performance goals and expectations for team members, regularly assess their performance, and provide constructive feedback
• Coordinate and oversee daily operations, including scheduling, task assignments, and workload distribution
• Monitor and ensure the quality of work produced by the team and take corrective actions when necessary to maintain high standards
• Identify training needs and provide ongoing training and development opportunities to team members
• Address and resolve operational issues and conflicts within the team, seeking solutions to improve efficiency and productivity
• Ensure that all safety protocols and guidelines are followed, promoting a safe working environment
• Facilitate effective communication within the team and between departments, promoting transparency and cooperation
• Continuously seek opportunities to improve processes and workflows, implementing best practices and innovative solutions

• Proven experience as a Supervisor or similar role in healthcare
• Excellent leadership and interpersonal skills
• Strong problem-solving abilities and decision-making skills
• Effective communication skills, both verbal and written
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• A commitment to safety and quality standards

In Turn We Will Provide:

• Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short term disability
• Company paid life insurance
• Paid holidays and generous paid time off
• Paid parking where applicable
• Team oriented working environment where you are heard and respected
• Clear career ladder opportunities

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